Jr Groomer

Pet Stylist

Smoochie Pooch is Northwest Indiana’s largest pet grooming service provider. Our commitment is to provide the finest level of Pet Care service. Smoochie Pooch has been in operation since 2009, now with four locations and four mobile vans. We can provide the highest level of service and convenience to our customers.

Job Brief

Smoochie Pooch hires enthusiastic, skilled and customer driven Groomers that are committed to high grooming standards and services. As a Pet Stylist, you will have bathing, grooming and customer service responsibilities as well as be responsible for the cleanliness of the salon. You will provide on sight guidance and support for bathers. Direct customer interaction is required. Courteous and professional customer service is expected at all times.

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Groomer Skills

Compassion and patience for pets
Friendly, outgoing personable approach with owners
Physical stamina
Detailed oriented, knowledge of breed standards
Active listening skills
Willing to grow, learn, and take advice
Ability to handle constructive criticism

Grooming Responsibilities

Provide bathing and grooming services per customer expectations and breed standards
Provide value added services including retail and add-ons
Rebook customer with next appointment
Update Pet card for warnings, specific instructions and customer suggestions
Meet customers on-time expectations and be on time to work per approved schedule
Groom to capacity levels
Sanitize equipment after each groom
Maintain groomer equipment in optimal condition

Customer Service Responsibilities

Meet with customers to determine their pet’s needs and their expectations
Meet with customer to explain services provided and any concerns about Pet’s health
Schedule appointments – Rebooks and Walk-Ins
Present finished groom on pet to customer and confirm groom meets expectations

Grooming Capabilities

Follow Smoochie Pooch standard grooming and bathing processes
Inspect pets for parasites, injuries, or disease and notify owners
Ability to strip matted pets
Ability to deshed dogs
Ability to provide good quality grooms
Ability to handle hard to manage pets in a calm and professional demeanor
Ability to groom 4+ pets per shift (or the equivalent to 4+ pets)
Maintain Rebook rate at Company Average

5S Responsibilities

Follow Smoochie-Pooch standard 5S program performing 5S duties on a daily basis
Salon will always be clean, ordering and professionally looking per Brand Guidelines
Janitorial duties such as kitchen, bathroom and individual trash

Qualifications

Bathing and grooming experience
Able to lift 70 pounds
Ability to handle and work with large breed dogs
Able to meet daily grooming/bathing requirements
Great personality and ability to work with customers

Jr Groomer

Pet Stylist

Job Brief

About Us

Pet Grooming Locations

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Working Hours