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Best dog groomers in Indiana

Career Opportunities

About Us

Smoochie Pooch is Indiana’s fastest growing pet grooming salon.  With locations in Portage, Crown Point, Valparaiso, and Fort Wayne we offer very clean, upscale facilities for both dogs and cats.  Wanting to work in mobile grooming?  We offer a fleet of mobile units as well. 

We have top of the line grooming equipment to make your job easier like; electric tables, and K9 II dryers.  We have a separate room for bathing and drying in all of our locations. 

Benefits

  • Unpaid time off
  • Medical Insurance Reimbursement
  • Vacation up to 3 weeks
  • Holiday pay, Thanksgiving, Christmas, New Years, and 4th of July
  • 401k
  • Pettech CPR certifications
  • Continuing Education through seminars and hands-on
  • learn2groomdogs.com membership
  • Uniform
Apply Now

Master Groomer, Mobile Groomer
Sr. Groomer, Jr. Groomer
Part-time and Full-time available

Groomer Skills:

  • Compassion and patience for pets
  • Friendly, outgoing personable approach with owners
  • Physical stamina
  • Detailed oriented, knowledge of breed standards
  • Active listening skills
  • Willing to grow, learn, and take advice
  • Ability to handle constructive criticism

Grooming Responsibilities:

  • Provide bathing and grooming services per customer expectations and breed standards
  • Provide value added services including retail and add-ons
  • Rebook customer with next appointment
  • Update Pet card for warnings, specific instructions and customer suggestions
  • Meet customers on-time expectations and be on time to work per approved schedule
  • Groom to capacity levels
  • Sanitize equipment after each groom
  • Provide on-site coaching to bathers

Customer Service Responsibilities:

  • Meet with customers to determine their pet’s needs and their expectations
  • Meet with customer to explain services provided and any concerns about Pet’s health
  • Schedule appointments – Rebooks and Walk-Ins
  • Present finished groom on pet to customer and confirm groom meets expectations

Grooming Capabilities:

  • Follow Smoochie Pooch standard grooming and bathing processes
  • Inspect pets for parasites, injuries, or disease and notify owners
  • Ability to strip matted pets
  • Ability to deshed dogs
  • Ability to provide good quality grooms
  • Ability to handle hard to manage pets in a calm and professional demeanor
  • Ability to groom 6+ pets per shift
  • Maintain 70% rebook rate

5S Responsibilities:

  • Follow Smoochie-Pooch standard 5S program performing 5S duties on a daily basis
  • Salon will always be clean, ordering and professionally looking per Brand Guidelines
  • Janitorial duties such as kitchen, bathroom and individual trash
  • Present finished groom on pet to customer and confirm groom meets expectations

Qualifications:

  • Bathing and grooming experience
  • Able to lift 70 pounds
  • Ability to handle and work with large breed dogs
  • Able to meet daily grooming/bathing requirements
  • Great personality and ability to work with customers
Apply Now

Customer Service Representative

Customer Service Responsibilities:

  • Meet with customer to explain services provided and any concerns about Pet’s health
  • Answer phones and schedule appointments
  • Call customers daily to confirm next day’s appointments
  • Call late/No Show appointments
  • Make customer follow-up calls
  • Support incoming client services
  • Support outgoing client services, take photos of pets with selfie wall
  • Handle Cash register
  • Handle public relations
  • Maintain the cleanliness of the retail/reception area, customer entrances and hallway
Apply Now

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About Us

The largest family owned pet grooming business in Indiana, our trained and skilled professionals provide the highest quality service and care in the pet industry.

Locations

Contact Us

Working Hours

Mon – Sat: 8AM – 4PM
Holidays – Closed

ALL SMOOCHIE POOCH LLC GROOMING STAFF ARE PROFESSIONAL CERTIFIED GROOMERS. | © 2020 ALL RIGHTS RESERVED – SMOOCHIE POOCH

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