Caitlin at the Crown Point location is awesome! My Lab was losing his hair in big patches, his skin was flaking all over, and he was itching non stop. Caitlin gave him the fountain of youth at 12 years old you would not believe his coat was ever that bad. He's a new dog again, smells great, his coat is beautiful and full, and no more itching. They tailor their treatment to each individual dog for best results. He never liked getting his nails trimmed and was not crazy about baths. He loves going to see Caitlin! Thank you so much for his transformation!